Meet the Guy Keeping the W Barcelona Running

The unexpected tasks of keeping a luxury hotel operational

W Barcelona
The W Barcelona Hotel turns on the lights drawing a heart in its facade, as every night, in tribute to all those who are working in the fight against the coronavirus in hospitals and health centres.
Xavi Torrent/Getty Images

The W Barcelona is a hotel praised for its distinctive architecture and its stunning views of the city and shore. Condé Nast Traveler’s review of the hotel hailed its rooms’ “floor-to-ceiling windows, offering jaw-dropping views of the city, the beach, and the Mediterranean beyond.” A review at Fodor’s Travel concurred, noting that “[y]ou’d be hard-pressed to find a more spectacular hotel in Barcelona.”

What happens in a sleek luxury hotel when there’s only one inhabitant? Due to concerns over COVID-19 in Spain, the W Barcelona is currently closed to the public. And so the man in charge of maintenance for the hotel, Daniel Ordoñez, is currently the only person living there full-time. If you had to be confined to a single building, there are certainly worse options.

At The New York Times, Raphael Minder talked with Ordoñez about his work and his daily routines. He’s been living there for 8 weeks now, on the 24th floor of the hotel. Minder’s article describes the varying tasks Ordoñez has carried out, including one that sounds particularly meticulous: opening 1,400 pipe taps for 5 minutes every 5 days.

It might seem strange on the surface, but it’s done to prevent Legionnaires’ disease.  Minder notes that Ordoñez’s situation speaks to a larger concern: namely, how best to look after infrastructure in the midst of a pandemic.

He’s also made the most of his time in the deserted hotel:

Early in Spain’s lockdown, with the country reeling from an increasing death toll and escalating economic devastation, Mr. Ordoñez decided to do more than test the taps: He adjusted the curtains and lighting in some rooms to create a giant heart on the hotel’s facade.

That symbol has taken on symbolic value for the residents of Barcelona — an unlikely icon during a difficult time.

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Meet your guide

Tobias Carroll

Tobias Carroll

Tobias Carroll lives and writes in New York City, and has been covering a wide variety of subjects — including (but not limited to) books, soccer and drinks — for many years. His writing has been published by the likes of the Los Angeles Times, Pitchfork, Literary Hub, Vulture, Punch, the New York Times and Men’s Journal. At InsideHook, he has…
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