You Can Now “Rage Shake” Your Phone to Report a Problem to Instagram

Shake shake shake

If you experience a problem on the social media app, say stories aren't loading or audio isn't working on a video, you can simply shake the living hell out of your phone and report the problem.
If you experience a problem on the social media app, say stories aren't loading or audio isn't working on a video, you can simply shake the living hell out of your phone and report the problem.
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This week Adam Mosseri, the head of everyone’s favorite self-esteem-depleting social app, announced that they company had released two new features to improve user experience, including something called “rage shake,” which is exactly what it sounds like.

If you experience a problem on the social media app — say stories aren’t loading or audio isn’t working on a video — you can simply shake the living hell out of your phone and a support option will pop up and ask you, “Did something go wrong?” You’ll then be able to explain and report the issue.

“You can explain exactly what happened, how you ended up in that place, and all of the emotions and feels that you’ve got going on, and we’ll have someone take a look at it,” Mosseri said in a video posted to Twitter on Wednesday, adding the function will help Instagram prioritize bugs and whatever else might need fixing on the app.

While I still believe Instagram and its owner Facebook Meta should be focusing their attention on more pressing issues plaguing their users, I have to hand it to Instagram for recognizing 95% of their users already aggressively shake their phones when the app is fucking up, so providing an automatic pop-up screen to report an issue makes a lot of sense.

The other feature Instagram rolled out this week, Carousel Deletion, also makes quite a lot of sense and is something many users have actually been asking for, to the point where Mosseri refers to it as a “finally” feature, admitting the new option should have been rolled out a while ago.

Basically, the new feature will allow users to remove an image or a video from a carousel post without them having to delete the entire post, so all you avid photo dumpers can rejoice. Perhaps you’ve posted a lovely photo dump from a trip you took with an ex who is unfortunately in a few photos and now completely ruining the post. Now you can simply click the three dots at the top right of the post and select “edit.” Then you can swipe to the photo you want to delete, click the trash can icon in the top-left corner and voila — like it never happened!

Unfortunately, Android users will have to wait a bit more to make updates to their carousel photos, since the feature is currently only available on iOS with support for Android coming soon. However, both iOS and Android users in the US can rage shake their little hearts out.

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