Your correspondent once waited five hours for the cable guy to show up.
His prognosis: "I've gotta come back and go over the roof."
He never showed for the follow-up. Three years later: still no cable.
The reason we're not sweating it: Enjoy, a new they-come-to-you installation service from Apple vet Ron Johnson.
Enjoy can’t fix your Time Warner problem. But they can make purchasing other electronics far less painful.
Here’s how it works: buy a new gadget on Enjoy — GoPros, Sonos systems, Xbox Ones, etc. Here's the full list.
(Expect inventory to grow. AT&T phones come online in a week.)
At no additional cost, a “personal expert” will meet you where and whenever you like and show you all it has to offer.
Gadget in hand, you’ll get a full tour of your new gear and a tutor to answer all your questions.
You can even have an expert swing by and offer a tutorial on stuff you (or, say, your parents) already own for a flat $99 fee.
The part that really got us?
No four-hour windows here for the expert appointment — pick a time and the expert will be there.
And no trips over the roof, ever.